This privacy policy applies between you, the User of “this Website”, and Advizure, the provider of this Website. Advizure is owned by Adcentric Ltd, a company registered in England and Wales (Company no. 12737603) with its registered office at Suite 2B, Beta House, Laser Quay, Culpeper Close, Rochester, Kent, ME2 4HU (“we”, “our”, “us”, “the Company”).

We take your privacy seriously and are committed to protecting and respecting it. This privacy policy details the information we collect about you, how we collect and store it, and what we use that information for. Please read this privacy policy carefully.

Scope of Privacy Policy

This privacy policy applies only to the actions of Advizure and Users of this Website. It does not apply to any websites that can be accessed through this Website including, but not limited to, links we may provide to social media sites.

Advizure is the “data controller”, which means that we determine how, and by which means, we process your information.

How we collect your information

We collect your information in the following ways:

1. Directly from you if you fill out the match form on this Website;
2. Automatically via cookies;
3. Third party applications such as widgets or add-ins; and
4. Location data from Location Finders and Mapping applications.

What information we collect

If you choose to fill out the match form on this Website to connect with a professional, you will choose to provide personal information about yourself. This will include details such as name, telephone number and email address, as well as information about your requirements for a professional.

If you input this information on behalf of a third party (for example a friend or relative), you must ensure that you do so with the consent of the person to whom the information belongs.

We do not collect any credit card or other payment information for consumers.

 

How we use your information

If you fill out the match form on this Website we will use your information to fulfil our service, which is to find a professional to help you with your enquiry. This information is stored securely. We consider it our contractual obligation to fulfil our service when you submit an enquiry. Any information that is entered before you submit an enquiry may be used to contact you to complete your enquiry.

Your information will be shared with the professional so they can gain a basic understanding of your needs and contact you. Your information will not be shared with any other parties.

All professionals are required to comply with Data Protection Legislation and are responsible for protecting and respecting your information as such. However, we do not have any control over or responsibility for how the professional uses the information once it’s provided to them.

Disclosure of information to third parties

We only share information with third parties where it’s necessary to fulfil the contractual obligations of our services. Any third parties are bound by contractual provisions with us and are only allowed to use the information for the described purposes. They may not use it for other purposes.

How we use cookies

Cookies are small text files that are, with your permission, downloaded to your device when you visit a website. Cookies keep track of your movements within a site and enable website publishers to make your experience on site more relevant and suitable for you. Cookies cannot be used to identify you personally.

We use cookies on this Website to monitor your preferences and browsing behaviour so we can provide you with a better user experience.

When you visit this Website for the first time you will be given the choice to accept cookies or not. If you do accept cookies, but decide you want to decline them later, you can do so by visiting your browser settings. Declining cookies may prevent websites from operating correctly and you may not be able to take full advantage of the website’s features.

How we keep your information secure

We are committed to ensuring that the information you provide us is secure. We have implemented a number of technical and organisational security measures, including encryption and authentication tools, to ensure that your information is kept secure and is processed fairly and lawfully in compliance with all UK Data Protection Legislation.

We have protocols in place to deal with a suspected data security breach, and will inform you and the relevant regulatory bodies of a suspected security breach where we are legally required to do so. If you suspect any misuse or loss or unauthorised access to your information, please let us know immediately by contacting info@advizure.co.uk.

This Website may contain links to other websites. We do not have any control over such websites and therefore are not responsible for the content or the security of any information that you may give while visiting such websites. This privacy policy does not extend to your use of such websites, and we recommend that you consult the privacy policy applicable to all other websites before using them.

Data Retention

We will only hold your information for as long as is required to fulfil the purposes we collected it for, unless a longer retention period is required by law. This includes for the purposes of satisfying any legal, accounting or reporting requirements. In general we will retain this data for 26 months, or until you request your information is deleted.

Your Agreement

By using advizure.co.uk you agree to information being collected and used as detailed in this privacy policy.

We reserve the right to change the details of our privacy policy at any time and will post changes on this page. We may also alert you to changes on other pages on this Website so you can stay updated on how we process your information at all times. Continued use of this Website will indicate that you accept these changes.

This privacy policy is effective from June 2020.

Your Rights

Under Data Protection laws, you have the following rights in relation to your information:

• Right to access: the right to request your information, commonly referred to as a subject access request, so you can obtain a copy of the information we hold about you.
• Right to rectification: the right to have your information rectified if it is incorrect or incomplete.
• Right to erasure: the right to have information we hold about you deleted or removed from our systems in certain circumstances.
• Right to restrict processing: the right to restrict or limit the way we process your information for a certain period of time.
• Right to data portability: the right for you to receive the information you have provided to us in a structured, commonly used and machine-readable format. This also gives you the right to request that we transmit your information directly to another controller.
• Right to object: the right for you to object to your use of your information, including where we use it for legitimate interests
  

For more detailed information about each of these rights please contact the Information Commissioner’s Office.

If you have any questions or would like to exercise any of your rights set out above, please contact info@advizure.co.uk. We will not charge you for your request unless your request is manifestly excessive or unfounded. Please note there are some specific circumstances where we can lawfully refuse to deal with your request.

To exercise any of your rights we may need to request some personal information to confirm your identity. This is an appropriate and necessary security measure to ensure that your information is not disclosed to any person who does not have the right to access it.

Make a complaint

We hope that we can fulfil any queries you may have about our collection and processing of your information and take any complaints made about our procedures very seriously. We invite you to contact info@advizure.co.uk if you believe the handling of your information is misleading or inappropriate at any time.

If you are not satisfied with the way a complaint or request in relation to your information has been handled by us, you can contact the Information Commissioner’s Office (ICO) at www.ico.org.uk.

Disclaimer

Advizure.co.uk is a free service connecting consumers with financial advisers who are fully authorised and regulated by the Financial Conduct Authority. Although we ensure professionals must provide their membership number for the relevant professional body, it is not practicable for us to independently verify all data provided. This service is available to UK residents only.

Adcentric Ltd and Advizure do not endorse or approve any of the financial advisers or any advice that they may provide. It is the responsibility of the User to select an appropriate professional, to agree the terms of engagement with the professional and to assess the suitability of any products or services offered or recommended to them. Any decision to take up the services with a professional is made by you on the basis of your own enquiries.

Any information published on this Website is for general information purposes only and does not constitute professional advice. We do not accept any liability arising from advice provided on this Website or by third parties, either from advisers on this Website or otherwise.